REBEL CELLS LLC – REFUND, CANCELLATION & SHIPPING POLICY
Last Updated: August 6, 2026
This Refund, Cancellation & Shipping Policy (“Policy”) governs all purchases, membership subscriptions, and product fulfillments executed through rebelcells.com and the Rebel Cells Private Membership Association (PMA). By completing a purchase or enrolling in a membership tier with Rebel Cells LLC (“Company,” “we,” “us,” or “our”), you (“Member,” “Subscriber,” or “you”) acknowledge and agree to the terms set forth below.
1. Strict No-Refund Policy
Due to the proprietary nature of our Private Membership Association offerings, cellular products, cosmetic topicals, personal care items, and hygiene protocols, ALL SALES, MEMBERSHIP DUES, AND RECURRING SUBSCRIPTION CHARGES ARE STRICTLY FINAL AND NON-REFUNDABLE.
- No Prorated Refunds: We do not offer prorated refunds, credits, or fee adjustments for partial subscription months, unused membership privileges, or early account terminations.
- Hygiene & Safety Exclusions: Opened, used, or delivered physical products (including serums, mists, micro-rolling tools, or devices) cannot be returned or exchanged due to safety and health regulations governing cellular and personal wellness products.
2. Subscription Cancellation Requirements
You may cancel your recurring monthly membership ($149/month Recruit or $489/month Rebel) at any time by following our formal cancellation procedure:
- Written Notice Required: All cancellation requests must be submitted in writing via email to info@rebelcells.com. Cancellation requests submitted through any other method (including phone, social media, or live chat) shall not be recognized as valid notice.
- 5-Day Advance Notice: To guarantee that your recurring monthly payment is stopped and your next scheduled physical product shipment is halted in time, your written cancellation email must be received at least five (5) business days prior to your next billing date.
- Late Cancellations: Requests received fewer than five (5) business days before your next billing date may result in the automated processing of that month’s recurring charge and product shipment. In such cases, your cancellation will take effect at the end of that subsequent billing cycle, and no refunds will be issued for that final charge.
3. Shipping & Delivery Terms
- Fulfillment: Orders and monthly subscription shipments are processed and dispatched according to standard operating schedules following successful payment authorization.
- Shipping: All shipments are sent 2-day delivery and take place Monday-Wednesday to ensure 2 shipping occurs before the weekend. Orders plaed on Thursday-Sunday, will ship on Monday.
- Damaged or Missing Shipments: If a physical product arrives damaged or defective, you must notify us in writing at info@rebelcells.com within 48 hours of delivery, including photographs of the damaged packaging and item. While refunds are not issued, Rebel Cells LLC may, at its sole discretion, issue a replacement for damaged goods proven to be defective upon arrival.
4. Contact Information
For formal cancellation requests, billing inquiries, or shipping support, please contact:
Rebel Cells LLC
Email: info@rebelcells.com
Website: rebelcells.com